Microsoft Dynamics 365 Online

AX for Retail

At the heart of every successful business are the people who make things happen. And at the heart of Retail are the interactions between those people and the customers they serve – the interactions that make all the difference in building loyalty and delivering on your brand promise.  ​

Microsoft Dynamics designs modern business solutions to exceed the expectations of today and embrace the opportunities of tomorrow – solutions that empower individuals with intuitive tools that allow them to do their best work.

Microsoft Dynamics for Retail empowers retailers of all sizes around the world to be dynamic – delivering a complete shopping experience with a seamless and differentiating solution that is more modern, more mobile, and more global.  End-to-end capabilities from point of sale (POS), store operations, merchandising, e-commerce, call center, marketing, customer care to supply chain, financials and more can be deployed in the way that makes the most sense for your business – targeted to specific needs or complete business transformation.  Retailer’s gain the insight to operate with agility and provide the amazing customer experiences that build enduring loyalty – always ready for what’s next. ​

Features and Benefits:

  • Optimize inventory management and merchandising decisions
  • Gain insight into product, department, and store performance
  • Respond immediately to trends in customer purchasing behavior
  • Ability to track and manage purchases made by loyal customers
  • Purchase and process gift cards
  • Improve product pricing management with fact-based decisions
  • Support multichannel operations

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