Today’s customers are smarter and more empowered. Therefore, to stay ahead of your competition, you must predict the needs of your customers. Built-in digital intelligence and automated business processes in Microsoft Dynamics 365 for Sales (available as part of the Microsoft Dynamics 365 Customer Engagement Plan) helps your sales team to focus on the right opportunities, at the right time and close more deals. They can access business critical customer related information anywhere, anytime and on any device. Microsoft Dynamics 365 Gamification turns work into play by letting employees team up and compete in fun, engaging competitions thereby motivating them to perform best for themselves and their teams. Collaboration is made easier with shared meeting notes, events, and custom sales documents created with real-time and easy-to-use dashboards that help to set smart goals and monitor results.
Sales is not just about commercials; it requires engaging customer with the most relevant information; it is about being a trusted advisor. Microsoft Dynamics 365 for Sales gives your sales team access to customer, market and social data to identify critical trends so that they can offer timely and relevant advice to your customers.