The retail industry is rapidly changing. Omni channel retail is now the norm and every customer wants to shop using a mobile device. To ensure great customer service, retailers need a system that is easy to learn and simple to use, and guarantees quick transactions and shorter queues at the registers. Customers demand change more and more rapidly and to keep up, retailers need a latest technology system which is constantly being improved and updated.
Successful retailers will embrace technology and transform their business. How do you measure up?
LS Retail is a world-leading developer and provider of all-in-one business management software solutions. Our high-quality, cost-effective and highly configurable software solutions help retailers, hospitality and forecourt businesses worldwide to optimise their business practices, increase revenue and satisfy old and new customers – easier, simpler and faster.
Here are some key functionalities and features:
Scalable and Efficient
Simple and fast to implement and quick to learn.
For retail and hospitality businesses, offering all the tools you need to make your job easier.
An integrated end-to-end system; therefore, the POS, back office and head office all use the same application. This enables you to track individual transactions from the POS to the general ledger, and maximise your control over the business.
Total channel integration, you can track sales, stock and productivity live on all your channels.
A point of Sales and Services
Advanced product search, making it easy for your staff to provide customers with detailed information about product specs and availability.
Bring the checkout to the customer, and hence, no more queuing at the register.
Sales tools to empower your staff and help them provide even better customer service.
Support for offers and promotions such as Mix & Match, multi buy and discounts.
Flexible payment and multicurrency, it can handle many types of payment in the same transaction.
Easy to learn – easy to use, with help of the graphical user interface.
Powerful and easy setup and configuration; the POS terminals are suited for many different types of retail needs and environments.
On your favourite device
This LS Nav POS can be deployed on stationary and mobile devices, including various models of smartphones and tablets.
Total overview of processes and operations so you can monitor your key performance indicators, manage your inventory, prepare a season, pre-plan purchasing and distribute retail items – all from your headquarters.
Simple inventory processes on mobile devices, helping you manage processes like receiving, picking, stock counting, stock changes and label ordering on mobile devices.
Manage shelf-edge or item labels, as LS Nav can handle both paper and electronic labels.
Retail campaign management, helping you easily create and manage special offer campaigns.
Smart product management
Simple item creation and maintenance, with LS Nav you can centrally create items for all your different sales channels: physical stores, the e-commerce, loyalty apps and mobile devices. Easily update prices, offers, and customer information from head office, and transfer these changes instantly across all your channels.
Product grouping, LS Nav gives you the possibility of having multiple hierarchies or non-hierarchical groupings of items.
Import items in bulk, you can use the system’s straightforward item import functionality to import files from vendors to create and update the company’s item master.
Color and size with up to six dimensions, enabling retailers to have accurate information for each item sold, improving their inventory maintenance and fine-tuning their reordering of goods.
Manual replenishment with allocation planning, helping you prepare a season, preplan purchasing and decide how to distribute retail items.
Automatic replenishment including forecasting and calculating safety stock levels.
Open-to-Buy, allowing retailers to control the amount of capital invested in products.
Calculate sales commissions for selected items, item groups, individuals or groups of sales persons for predefined periods.
Plan rosters or how many people you need in each role.
Communicate with employees with the Employee Portal where staff members can view upcoming shifts, send and receive messages, accept or decline work requests etc. The system also immediately alerts managers to requests that need addressing.
Tailored to your role, both back office and POS display the information each staff member needs.
Cut your administrative costs, you can quickly review all key staffing information.
Loss prevention tools to detect suspicious activity early.
Price and offer management
Flexible pricing, allows you to set your prices based on a number or parameters including date, place and more.
Large variety of offers such as multibuy, Mix & Match and discounts.
Frequent buyer programs like rewarding your customer for repeatedly buying the same type of product.
Total automation; offers that qualify are automatically applied to all sales.
Loyalty across the channels
Increase retention with the loyalty apps offering in-store, online and mobile benefits.
Personalised marketing; you can improve your marketing campaigns with the information you collect through your loyalty program.
The omni-channel experience
E-commerce site offered to customers with exceptional levels of transaction flexibility and seamless fluidity.
Mobile loyalty app which can be used to shop, check product availability and stock levels, see product images and read descriptions, receive personalised offers, use coupons, find store locations and more.
Connect the channels, allowing your customers to get their products when and where they prefer.
Always up-to-date; all information on items, prices and discounts is maintained centrally and distributed to all touchpoints.
In-depth analysis tools: BI
On-premises BI: LS BI, based on Targit and designed to give managers relevant and actionable insights into their organisation, resulting in improved decision making and more efficient business processes.
Cloud-based BI: LS Insight, based on Microsoft Power BI and delivered as Software as a Service (SaaS).
With the help of these tools, you will:
A powerful sales assistant to increase staff performance and overall sales.
Suggest appropriate products based on the customer’s previous purchases and tastes.
Push the right items and choose which item should be suggested for cross-selling.
Across the channels; display product recommendations on all customer touchpoints.
Does your retail solution communicate internally?
Powerful data replication
LS Nav has an integrated communications module that connects the stores with the head office. The LS Data Director takes care of high-speed data exchange between different databases within the network. Data is compressed before being transmitted, so you can have faster transmission with lower bandwidth requirements – making life easier for retailers who have databases in different regions or countries.
The system makes use of web services to distribute real-time information online, safely and easily. LS Nav also uses web services to seamlessly integrate with third-party systems.
LS Nav has built-in scheduling facilities that can support data replication both in real time and according to pre-defined schedule.
One software solution, front to back
Store back office:
To know more about the solution Download the Brochure